# Integrations (/docs/integrations)

Connect your social channels, community platforms, and review sites to bring customer conversations into Sift. Connect Slack for notifications and the SiftGPT bot. Each integration page covers what gets pulled in, what you can send back, and how to connect your accounts.

## At a glance [#at-a-glance]

| | |
| --- | --- |
| Social: X/Twitter, Facebook, Instagram, WhatsApp, Threads, TikTok, LinkedIn | ✅ |
| Community: Discord, Discourse, Telegram, Higher Logic | ✅ |
| Slack: notifications and SiftGPT bot | ✅ action tracking optional |
| Reviews: App Store, Google Play, YouTube | ✅ |
| CX platforms: Gainsight | ✅ |
| Email: Outlook / Microsoft 365 replies | ✅ |
| Custom: API intake and forms | ✅ |
| Multiple accounts per integration | ✅ |

## What's in here [#whats-in-here]

<Cards>
  <Card href="/docs/integrations/x-twitter" title="X / Twitter" />
  <Card href="/docs/integrations/facebook-and-instagram" title="Facebook and Instagram" />
  <Card href="/docs/integrations/slack" title="Slack">Receive notifications and talk to the SiftGPT bot.</Card>
  <Card href="/docs/integrations/discord" title="Discord" />
  <Card href="/docs/integrations/telegram" title="Telegram" />
  <Card href="/docs/integrations/youtube" title="YouTube" />
  <Card href="/docs/integrations/app-store" title="App Store" />
  <Card href="/docs/integrations/google-play" title="Google Play" />
  <Card href="/docs/integrations/gainsight" title="Gainsight" />
  <Card href="/docs/integrations/discourse" title="Discourse" />
  <Card href="/docs/integrations/whatsapp" title="WhatsApp" />
  <Card href="/docs/integrations/tiktok" title="TikTok" />
  <Card href="/docs/integrations/threads" title="Threads" />
  <Card href="/docs/integrations/linkedin" title="LinkedIn" />
  <Card href="/docs/integrations/higher-logic" title="Higher Logic" />
  <Card href="/docs/integrations/outlook" title="Outlook" />
  <Card href="/docs/integrations/custom-api" title="Custom API" />
  <Card href="/docs/integrations/custom-form" title="Custom Form" />
</Cards>

## Who uses this [#who-uses-this]

Admins connect and manage integrations. Conversations from configured sources flow into the agent inbox. Slack notifications and the bot do not require channel action tracking.

## Related [#related]

<Cards>
  <Card href="/docs/agent/training" title="Agent training" />
  <Card href="/docs/configure" title="Configure" />
</Cards>