Agent
Keyboard shortcuts
The inbox is built to be worked from the keyboard. Learn a handful of these and you can triage, respond, and resolve conversations without reaching for the mouse.
| |
|---|
| Navigation shortcuts (move between conversations, next conversation) | ✅ |
| Action shortcuts (assign, status, queue, tags, reply) | ✅ |
Command palette (Ctrl+K) | ✅ |
Global search (Ctrl+/) | ✅ |
| Saved responses and comments from the keyboard | ✅ |
| Action | Shortcut |
|---|
| Previous conversation | J |
| Next conversation | K |
| Previous conversation (alternate) | Shift+↑ |
| Next conversation (alternate) | Shift+↓ |
| Open command palette (actions, navigation) | Ctrl+K |
| Open search (conversations, users) | Ctrl+/ |
| Close modal or dialog | Esc |
| Action | Shortcut |
|---|
| Assign to user | A |
| Change status | S |
| Edit queue | Q |
| Add or edit tags | T |
| Focus message input | R |
| Get next conversation from queue (auto-assign) | N |
| Open saved responses | V |
| Leave a comment | C |
| Force reply mode (works even while typing) | Ctrl+Shift+R |
| Force comment mode (works even while typing) | Ctrl+Shift+C |
| Set due date | Shift+D |
| Snooze action | Shift+S |
| Open workflow execution menu | M |
