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Channels

The Channels tab drills one level deeper than Platforms. It shows activity broken down by individual channels - specific Discord servers, Facebook pages, Discourse communities, Slack workspaces - across all your connected platforms at once.

At a glance

Per-channel activity across all platforms at once✅
Metric cards: Total Channels, Active Channels, Total Messages, Avg Sentiment✅
Top Channels by Activity as clickable cards✅
Top Channels Activity Over Time chart✅
Channel Performance and Channels by Platform charts✅
Channel Sentiment Distribution✅

What you're looking at

Metric cards at the top summarize the big picture:

  • Total Channels: every channel across all platforms.
  • Active Channels: channels with recent activity, as a percentage of the total.
  • Total Messages: message volume, with a count of action items generated.
  • Avg Sentiment: sentiment weighted by analyzed messages.

Below the metrics, a Top Channels by Activity section highlights your most active channels as clickable cards, each showing the platform logo, channel name, and message count.

Charts

The chart view provides four visualizations:

  • Top Channels Activity Over Time: an area chart of daily message volume for the top 5 most active channels.
  • Channel Performance: a ranked bar list of top channels by message volume and analysis metrics.
  • Channels by Platform: a distribution chart showing how channels are spread across your connected platforms.
  • Channel Sentiment Distribution: a breakdown of sentiment (Positive, Neutral, Negative) across all channel messages.

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