Questions Co-Pilot

Instead of having to scan through all the different channels where your customers are, see everything in one place - finely tuned down to things that you need to pay attention to.

AI Questions

Sift gives you one place to track all of the actions you need to take, track them, and more all powered by AI. This is a true co-pilot, with titles, summaries, product areas, and even statuses all being first defined by AI. You're always in charge and can take over when the AI is incorrect about something.

Questions Slack Integration

The Slack integration is a living notification that evolves with your message. In near-real time, the status, summary and more are updated so that you know which things have been sitting, which things need your attention and more.

Questions Analytics

See what users are asking about, where they're asking questions and what they're asking about. Go to Dashboards -> Questions to see more details about what's being asked, where, how long it's taking to respond and a lot more :).