Discord Permissions

This page provides details on all of the permissions we request on Discord and why. We aim to remain as least privilege as possible, making sure that our app can do as much as possible, while requesting the lowest levels of permission we need to do the job. When you set up an integration, this page walks you through why we use every permission that we use.

Sift Permission List

Permissions Details

Permission	Reason
Create Invite	Join channels in Discord from the Sift Dashboard.
Read Messages	Read messages in selected channels (in Channel Tracking) for analytics and AI analysis (Topics, Sentiment, Personas, and more)
Send Messages	Respond to Questions from the Sift dashboard and/or Slack and Generate responses using SiftGPT
Send Messages in Threads	Respond to Questions from the Sift dashboard and/or Slack and Generate responses using SiftGPT
Create Public Threads	Create threads for public SiftGPT responses. SiftGPT will always respond in threads to ensure that conversations are in threads to make sure conversations stay organized.
Create Private Threads	Required for Support Tickets Only. Create Private Support Tickets for Users in a Discord. Sift always responds in threads to ensure the conversation doesn't overtake the rest of your community and only involves the relevant people.
Read Message History	Read messages in selected channels (in Channel Tracking) for analytics and AI analysis (Topics, Sentiment, Personas, and more)
Add Reactions	Sift adds reactions when we create a question or ticket from a message to acknowledge the creation and tracking.