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  • Overview
  • Getting started
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  1. Overview

AI Insights and Analytics

Insights and Analytics about your Users, Communities, and more.

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Last updated 5 months ago

All Actions and Everything Sift Does for You is Powered by AI that goes through your community and tracks everything that's happening for you and determines which things need aciton

Overview

If you want to understand more, Sift Insights and Analytics are your go-to tool for everything from understanding your community at a glance to digging deep into your community, members, and more.

We gather all the conversations from Discord, Slack, GitHub, and more to offer a crystal-clear view of what's being said and who's doing the talking in an all-in-one platform. You get to uncover the most trending topics, feel the pulse of community sentiment, and shine a light on the members you need to pay attention to - think having a Community Copilot and Data Analyst all-in-one.

Getting started

Simply add Sift to your favorite community and pick what channels you want us to be on. For specific integrations, read the detailed Integration sections.

Get setup in less than 5 minutes:

  • Facebook

  • Telegram

Bring Sift into your favorite communication tools and start understanding your community better.

Use cases

  • Identifying and addressing factors contributing to customer churn.

  • Targeting promotional activities to key influencers within the community.

  • Gauging product usage and satisfaction levels across different user segments.

  • Making sure users are getting the help and support they need.

  • Prioritizing what your community is looking for in your product

Considerations

  • Sift focuses on text and loves a good chat, it works best when it has more data to work with (we recommend having at least 500 historical messages) to give you the best analysis possible.

  • More messages, updates, and interactions will make the insights even more spot-on and relevant.

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Discord
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Understand the Conversations