Tag Management

Sift will automatically tag content for you using AI. There are three types of tags:

• System Tags: Used to define what automatically becomes an action on Sift, along with pre-defined analysis categories (i.e. Sift will automatically break down bugs, feature requests and other things for you)

• User Tags: These are anything that you want - you get to define these fully and Sift will simply apply them for you :)

• Gen AI Tags: Sift adds these automatically to items to make it easier to find things later with searches. These are also used for various features in the product like Sift GPT, clustering and more to get higher fidelity and better results to questions you ask.

Configuring Tags

Tag Groups

To create a new group, Go to Settings -> My Sift. Scroll down to Tag Groups. You can define a Tag Group here for Sift to start automatically classifying.

Sift Tag Groups

Tag Values

Now, you can add any values into these groups. Note: Tag Values have to be unique across groups. In order to make this more accurate, provide more descriptive tag names.

Sift Tag Values

Afterwords, these tags will start displaying on any actions in Sift.

Viewing Tags

The Tags are broken down into the categories you defined alongside a confidence.

• Confidence is how confident AI is about applying the tag.