Actions Co-Pilot
Last updated
Last updated
Sift uses AI to create action items across Social Networks, Community Channels and more so that you can make sure your customers are happy wherever they are. You tell us what you want to be an action (Question, Support Request, Payment Issue, or really - anything, it's flexible so you define what attributes make something actionable)
Instead of having to scan through all the different channels where your customers are, see everything in one place - finely tuned down to things that you need to pay attention to.
AI Actions
Sift gives you one place to track all of the actions you need to take, track them, and more all powered by AI. This is a true co-pilot, with titles, summaries, product areas, and even statuses all being first defined by AI. You're always in charge and can take over when the AI is incorrect about something.
Slack Integration
The Slack integration is a living notification that evolves with your message. In near-real time, the status, summary and more are updated so that you know which things have been sitting, which things need your attention and more.
