# Manage View

The Manage page allows a leader to easily see all of the items happening across all queues and sort/filter them in any way. You can open up threads, easily see the history and track what the status for an item is at any time. 

<figure><img src="https://3986532446-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FH13XXo6kdhRKot3wY8qd%2Fuploads%2Fbx0GNSCg0X3hWgb72Eyd%2Fimage.png?alt=media&#x26;token=b85352c3-436a-4aaa-ab45-08cf94642998" alt=""><figcaption></figcaption></figure>

There's 4 components to the manage view:

* Actions
* Monitor
* Agents
* Outgoing